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Artificial Intelligence

Agents that do the work. Not demos that describe it.

The gap between an impressive demo and a system that survives eighteen months in production is enormous, and it is almost entirely made of the unglamorous parts: evaluation, provenance, refusal behaviour, and the honesty to escalate to a human. That gap is where we live.

AI systems in prod
27
Unsourced claims
Zero
Voice latency
<400ms
Eval coverage
Day one
Capabilities

Nine systems we take all the way to production.

01LIVE

AI Agents

Autonomous systems wired into your real tools — with permissions, audit trails and a stop button.

Planning · Tool use · Human handoff

02LIVE

Generative AI

Text, image, audio and video generation, evaluated against your brand rather than a benchmark.

Multimodal · Brand-tuned · Evaluated

03LIVE

Machine Learning

Forecasting, ranking and anomaly detection on your data, with the drift monitor built in on day one.

Forecasting · Ranking · Drift alerts

04LIVE

Conversational AI

Assistants that resolve the request instead of deflecting it, and escalate cleanly when they can't.

RAG · Memory · Escalation

05LIVE

Voice AI

Sub-400ms speech pipelines with barge-in — conversations that don't feel like waiting.

Realtime · Barge-in · 40+ languages

06LIVE

Computer Vision

Detection, segmentation and inspection at the edge, running on the hardware you already own.

Edge inference · Inspection · OCR

07LIVE

Intelligent Automation

The unglamorous middle of your business, automated end to end — and observable when it breaks.

Workflows · Integrations · Observability

08LIVE

Business Intelligence

Natural-language analytics over your warehouse, where every number can be traced back to its query.

Text-to-SQL · Semantic layer · Provenance

09LIVE

Applied Research

For the problems without a paper yet. We prototype, measure honestly, and tell you when to stop.

Prototyping · Evals · Honest no

Our position

The most valuable thing an AI system does is refuse.

Every team benchmarks what their model can do. Almost nobody benchmarks what it does when it shouldn't — and that's the behaviour that decides whether the system survives contact with a regulator, a customer, or a bad day.

A model that answers every question is not confident. It is uncalibrated. On Helios Orbit, the behaviour that convinced a bank's compliance team wasn't retrieval quality or reasoning depth — it was the refusal path. Below a confidence floor, the system escalates to a human instead of producing a fluent, plausible, wrong number.

Read the full argument

What we ship with every system

  • Span-level provenance

    Every claim traces to the exact source span that produced it.

  • Calibrated confidence

    The model knows what it doesn't know — and says so.

  • Evaluation harness

    Regression suites that run on every prompt change, not quarterly.

  • Human escalation

    A defined path out, with the context attached.

  • Drift monitoring

    Alerts when the world moves and the model doesn't.

0 mo
In production
0
Unsourced claims
0 yr
Corpus indexed